Order and ship

Order:

When ordering, you can also indicate whether the order should be delivered to a different address. You can do this by checking the box under 'I wish to provide a different delivery address'. This way, for example, you can enter the address of the birthday boy. We will then ensure that the order is delivered to the different address.

Shipping & Transport:

Luxury Palace sends your order via PostNL or via one of our external carriers In your order confirmation you will find more information about the delivery of your order but also the contact details of our tranporteur. Our transporter will keep you informed by SMS and/or e-mail when the order is delivered. Do you have questions about the delivery of your order? Please contact the transporter. The contact details of the transporter are always stated in our shipping confirmation e-mail.

Shipping:

You pay €22.50 including VAT for orders over 10 kilograms. For an order where the purchase amount is higher than €345, shipping is free. When you order a product that is lighter than 10 kilos, you pay €6.95 including VAT. The shipping costs are automatically calculated in your shopping cart during the ordering process on our website.

The shipping costs for addresses in Belgium are €38,00 by default. Here the same conditions apply to orders within the Netherlands.

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